CIO: Pinyon Q&A Session, June 17-27

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You are invited to a Pinyon Q&A session.

The Pinyon Team is continuing open Q&A sessions June 17-27. We are offering both introductory and advanced topic sessions depending on the date (see link to schedule in the next section).

Please note that if you can only make one session we will accommodate any questions you may have.
Potential topics include:

  • Pinyon Web vs. Box Drive
  • Where to Create and Manage Content – All Files vs. Your Workspace
  • Move, Copy, Upload Content
  • Controlled Unclassified Information
  • Responsibilities of Content Custodians
  • Working with Outlook
  • Searching in Pinyon and Box Drive
  • External Collaboration
  • Open, Edit, Lock, Save, Share Links, Invite Collaborators
  • Waterfall Permissions
  • Mark for Offline
  • File and Folder Naming Conventions
  • What Happens When You Move or Retire?
  • Linking Between Pinyon and SharePoint
  • Metadata in Pinyon.


What you need to do

If you would like to attend, you can place a session on your calendar [Internal Link] and we will answer all of your Pinyon questions in that session.

The complete schedule along with links to add a session to your Outlook calendar can be found under Get Started with Pinyon [Internal Link].

Help is available

For additional assistance with Pinyon, visit Pinyon FAQs [Internal Link] and check out the Pinyon Get Started [Internal Link] folder for Quick Reference Guides and Known Issues. If you have had a success using Pinyon, we’d like to hear about it. Send us your story at

For technical help call the Customer Help Desk at 1-866-945-1354 (TTY: 1-800-877-8339), start a chat with a CHD agent, or type the full KBA number or “keywords” in double quotes into the Search box on the CHD site to find helpful knowledge management documents.

The CIO is committed to providing reasonable accommodation in all of its activities, services, and programs for individuals with disabilities. If you require reasonable accommodation in accessing and using the information contained in this email, please email CIO News.

Visit the CIO News Archives for past emails.