CIO: Some users are unable to upload documents in their SharePoint document library

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Microsoft SharePoint is having an issue where some users are unable to upload documents to the online document library because the upload button is not appearing.

The USDA is working with the vendor to resolve this issue.

What you need to do
If you are experiencing this issue, an alternative method may be using Classic View rather than Modern View to upload files to the document library. To switch from Modern View to Classic View find instructions here.

Once the issue is resolved, you can return to Modern View.

Help is Available
For technical help call the Customer Help Desk at 1-866-945-1354 (TTY: 1-800-877-8339), start a chat with an agent, or type the full KBA number or “keywords” in double quotes into the Search box on the Customer Help Desk site to find helpful knowledge management documents.

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