CIO: Virtual collaboration tools, other teleworking resources available to employees

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The Main Point

The U. S. Department of Agriculture has issued updated coronavirus (COVID-19) guidance that includes maximizing telework through April 3, 2020, for telework-eligible employees. Beginning Tuesday, March 17, telework is authorized for the National Capital Region, Washington State, California Bay area, New York City and other areas experiencing documented community spread. For all other areas, telework is authorized beginning Thursday, March 19. For details on the updated guidance, please see the attached email from Deputy Secretary Stephen Censky.

While teleworking, take appropriate steps to protect Forest Service information and systems through cybersecurity and Personally Identifiable Information smart practices.

The following resources are available to assist with making network connections and performing daily duties while teleworking:

Help is Available

For technical help, call the Customer Help Desk at 1-866-945-1354 (TTY: 1-800-877-8339), start a chat with an agent, or type the full Knowledge Base Article number or “keywords” in double quotes into the search box on the Customer Help Desk site to find helpful knowledge management documents

The CIO is committed to providing reasonable accommodation in all of its activities, services, and programs for individuals with disabilities. If you require reasonable accommodation in accessing and using the information contained in this email, please email CIO News.

Visit the CIO News archives for past emails.