CIO: You are invited to a Pinyon Q&A session

PAge header - Reads: CIO Update; has a photo of a hummingbird drinking from a flowers

The Pinyon Team continues to hold open Q&A sessions through the month of May, except for the week of May 13-17. By request, we are attempting to separate sessions that include primarily introductory topics vs. more advanced topics. However, if you can only make one session we will accommodate any questions you may have.


Potential topics include:

  • Pinyon Web vs. Box Drive
  • Where to Create and Manage Content – All Files vs. Your Workspace
  • Move, Copy, Upload Content
  • Controlled Unclassified Information
  • Responsibilities of Content Custodians
  • Working with Outlook
  • Searching in Pinyon and Box Drive
  • External Collaboration
  • Open, Edit, Lock, Save, Share Links, Invite Collaborators
  • Waterfall Permissions
  • Mark for Offline
  • File and Folder Naming Conventions
  • What Happens When You Move or Retire?
  • Linking Between Pinyon and SharePoint
  • Metadata in Pinyon.


What you need to do

If you would like to attend, you can place a session on your calendar and we will answer all of your Pinyon questions in that session!


The complete schedule along with links to add a session to your Outlook calendar can be found under Get Started with Pinyon!

Help is available


For additional assistance with Pinyon, visit Pinyon FAQs and check out the Pinyon Get Started folder for Quick Reference Guides and Known Issues. If you have had a success using Pinyon, we’d like to hear about it. Send us your story at


For technical help call the Customer Help Desk at 1-866-945-1354 (TTY: 1-800-877-8339), start a chat with a CHD agent, or type the full KBA number or “keywords” in double quotes into the Search box on the CHD site to find helpful knowledge management documents.


The CIO is committed to providing reasonable accommodation in all of its activities, services, and programs for individuals with disabilities. If you require reasonable accommodation in accessing and using the information contained in this email, please email CIO News.

Visit the CIO News Archives for past emails.