Outka-Perkins, Lisa . 2011. Keeping Frontliners Safe and Secure. 1067 2F01. Missoula, MT: U.S. Department of Agriculture, Forest Service, National Technology and Development Program.
The goal of this training program is to protect the personal safety of frontliners' by raising their awareness of the hazards and dangers they may face while working in Forest Service front offices. The program was built using the knowledge and skills of experienced frontliners. It includes four parts:
- Securing the Front Office
- Dealing with Upset and Angry Visitors
- Safely Collecting Money
- Dealing with Bomb and Anthrax Threats
This presentation is available in a Flash Media format. If you are unable to view the presentation on the Web, a closed-captioned DVD (1067–2D06–MTDC) is available from MTDC. Please call 406–329–3978 or email wo_mtdc_pubs to order.
Keywords: awareness, dangers, fees, hazards, money, offices, personal safety, safety at work, threats, training, violence, visitors, work places, workplaces
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