Untitled Document
Keeping Frontliners Safe and Secure

Some verbal red flags are the easiest to pick up on. Listen for:

  • Incoherent mumbling
  • Hostility
  • Threats
  • Yelling and cursing
Untitled Document
Introduction


Securing the Front Office

Dealing with Upset and Angry Visitors

Safely Collecting Money

Dealing with Bomb and Anthrax Threats

Conclusions

Certificate

Credits
Previous
Next