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Problems Faced by Forest Service Coordinators of Volunteer and Hosted Program Workgroups

Introduction

This paper is a report of the U.S. Department of Agriculture Forest Service project on the supervision of today's field crews. The project was a result of a white paper (Driessen 1997) presented to the Forest Service Washington Office of Safety and Occupational Health. Driessen's paper recommended an update of the current supervisor video training program, The Supervisor and the Work Crew (Driessen 1986). This report has two objectives that reflect the principal findings of the project. The first is to identify and describe new problems caused by changes in the Forest Service fieldwork culture that directly affect the supervision of changing workgroups. The second objective is to recommend new training procedures and perhaps policy changes for the Forest Service employees who supervise these new types of workgroups.

All references to specific people and specific places in this report have been changed to protect the confidentiality of the Forest Service employees who were interviewed. The quotes are transcriptions from taped interviews.