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U.S. Forest Service
Caring for the land and serving people

United States Department of Agriculture


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https://www.fs.usda.gov/treesearch/content/pdf?name=Methodological%20and%20Conceptual%20Issues%20in%20the%20Development%20of%20Customer%20Service%20Measures%20for%20the%20National%20Recreational%20Reservation%20Service