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    Author(s): Eric Toman; Bruce Shindler
    Date: 2006
    Source: In: McCaffrey, S.M., tech. ed. The public and wildland fire management: social science findings for managers. Gen. Tech. Rep. NRS-1. Newtown Square, PA: U.S. Department of Agriculture, Forest Service, Northern Research Station: 111-123.
    Publication Series: Other
    Station: Northern Research Station
    PDF: View PDF  (412.66 KB)

    Description

    In this paper we discuss four principles identified through recent research for effective citizen-agency communication and examine their use in accomplishing fire management objectives. Principles include the following: (1) effective communication is a product of effective planning; (2) both unidirectional (one-way) and interactive approaches are part of successful outreach programs; (3) communication activities that focus on local conditions and concerns can decrease citizen uncertainty and build their capacity to participate in solutions; (4) a comprehensive communication strategy will emphasize meaningful interaction among participants and build trust along the way. Ultimately, a long-term commitment to outreach and education will yield positive outcomes for resource professionals and citizen stakeholders.

    Publication Notes

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    Citation

    Toman, Eric; Shindler, Bruce. 2006. Wildland fire and fuel management: principles for effective communication. In: McCaffrey, S.M., tech. ed. The public and wildland fire management: social science findings for managers. Gen. Tech. Rep. NRS-1. Newtown Square, PA: U.S. Department of Agriculture, Forest Service, Northern Research Station: 111-123.

    Keywords

    communication, fuels treatments, defensible space, wildfire management, social acceptance, education, wildland urban interface

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