Skip to Main Content
U.S. Forest Service
Caring for the land and serving people

United States Department of Agriculture

Home > Search > Publication Information

  1. Share via EmailShare on FacebookShare on LinkedInShare on Twitter
    Dislike this pubLike this pub
    Author(s): Kathryn Gazal; Iris Montague; Rajendra Poudel; Jan Wiedenbeck
    Date: 2016
    Source: Forest Products Journal
    Publication Series: Scientific Journal (JRNL)
    Station: Northern Research Station
    PDF: Download Publication  (499.0 KB)

    Description

    The use of social media as a marketing tool has increased significantly in recent years. However, limited information is available regarding social media use in the US forest products industry or social media adoption at the organizational level, especially within the business-to-business context. This study presents part two of a two-part series of articles that look at the forest products industry in the digital age. A mail survey was conducted in 2013 to examine factors affecting the use of social media in the US forest products industry. This article also looks at the perception of forest products companies regarding social media effectiveness and identifies challenges faced by the forest products companies regarding social media use. Results show that close to 58 percent of respondents currently use some form of social media. The most common social media tool implemented was Facebook. Respondents’ adoption of social media was influenced by company age, net sales revenue, product type, Web site content, perceived importance of e-commerce, and perceived ease of use of social media as a marketing tool. About 94 percent of the respondents thought that social media was an effective tool for marketing. Although no major concerns were expressed regarding the use of social media, there was some concern about generating the return on investment to cover the costs associated with social media use. The information collected from this study can be used in assisting the forest products industry in understanding the world of social media marketing and developing an effective social media marketing strategy.

    Publication Notes

    • Check the Northern Research Station web site to request a printed copy of this publication.
    • Our on-line publications are scanned and captured using Adobe Acrobat.
    • During the capture process some typographical errors may occur.
    • Please contact Sharon Hobrla, shobrla@fs.fed.us if you notice any errors which make this publication unusable.
    • We recommend that you also print this page and attach it to the printout of the article, to retain the full citation information.
    • This article was written and prepared by U.S. Government employees on official time, and is therefore in the public domain.

    Citation

    Gazal, Kathryn; Montague, Iris; Poudel, Rajendra; Wiedenbeck, Jan. 2016. Forest products industry in a digital age: Factors affecting social media adoption. Forest Products Journal. 66(5-6): 343-353.

    Cited

    Google Scholar

    Related Search


    XML: View XML
Show More
Show Fewer
Jump to Top of Page
https://www.fs.usda.gov/treesearch/pubs/53739