Communications
About the Communications Service Line
Communication touches every aspect of the Forest Service with best practices and resources often changing rapidly. This is particularly true based on the ever increasing demand for linking communications expertise with technology. The Enterprise Communications Service Line (CSL) provides essential services and solutions to meet important agency communication needs and challenges. Additionally, the CSL seeks to provide the agency with an option for addressing both traditional public affairs/communications support coupled with new, innovative solutions to address challenges of communicating with an evolving public and a more technologically-savvy audience.
Our Mission
To provide a variety of unique, high quality, and engaging communications products in support of the Forest Service mission; and to assist in providing a compelling, consistent, and coordinated message to employees, the public, and other key stakeholders.
Services Offered
Below are some of the key areas current Enterprise Program communication specialists support. Don't see what you are looking for? No problem as we welcome the opportunity to explore your project needs.

-
Communication Planning
- Communications plans
- Talking points
- Briefing papers
- Audience specific plans
- Media relations and coaching
- Curriculum development and delivery
- AgLearn training module creation
- Presentation layout and design
- Custom graphics and visual support
- Virtual trainings/webinars
- 508 accessibility remediation
- Design and coaching
- Group facilitation
- Team building and staff retreats
- Virtual meeting design, support, and facilitation
- Stakeholder assessment and outreach
- Public and partner engagement
- Strategic facilitation
- Website planning and content development
- Website auditing and reviews
- Social media planning and implementation
- Infographics and graphical design
- Photography and videography
- USDA visual standards review and compliance
- Writing and editing
- Desktop publishing
- Layout and design
- Storyboarding and script writing
- Speech writing
- 508 accessibility review and compliance
- USDA visual standards review and compliance
- Conflict resolution
- Workplace mediation
- Leadership coaching
- Process improvement counseling


