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Cover Page
Technology &
Development Center
Violence Awareness Training
for Field Employees
Table of Contents
Executive Summary
Background and Project History
Beginnings of the Project
Sharpening the Focus of the Project
Five Modules—Recommendations
Work Completed During Fiscal Year 1999
Early Development Activities
Initial Data Gathering
Developing a Typology
Interviews in the Northern Region
Interviews in the Southwest Region
First Video Footage
Work Plan for Fiscal Year 2000
Interviews in the Southern Region
More Video Footage
Complete Module 1
Recommended Goals for Fiscal Years 2001 and 2002
Goals for Fiscal Year 2001
Goals for Fiscal Year 2002
Tentative Outline of the Modules
Module 1
—Personal Safety Awareness for All Employees
Module 2
—Personal Safety Responsibilities for Supervisors
Module 3
—Community and Home Personal Safety
Module 4
—Reading Scenes and People
Module 5
—Handling Potentially Dangerous Encounters
Other Possible Modules
Concerns From the Field—Three More Recommendations
Personal Safety Concerns About the Good HOST Program
Personal Safety Concerns About Collecting Money
Problems Caused by the Separation of Law Enforcement From Line Officers
Appendix—Project Timeline
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since June 30, 2003