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What is VIPR?
VIPR is the Virtual Incident Procurement (VIPR) system that allows the Contracting Officers (COs) to create, award, and manage solicitations and agreements through an electronic procurement process. VIPR provides numerous tools for COs to use for incident blanket purchase agreements (I-BPAs), including creation of solicitations and amendments, collection and evaluation of offers, electronic award and modification of agreements, electronic management of contract files, and creation of Dispatch Priority Lists (DPLs).
Is VIPR an interagency system?
VIPR is a USDA Forest Service incident procurement system. The Department of Interior has decided not to use VIPR at this time, and there has been no expressed interest from State agencies to participate in VIPR.
What is the vendor application?
The VIPR vendor application is an interactive, Web-based application designed to provide vendors with a user friendly, intuitive vendor solution when using VIPR. The vendor application uses wizard technology to provide step-by-step instructions to assist vendors in adding their resources into VIPR, finding solicitations that match their resources, submitting quotes on solicitations and amendments, and updating their company and resource information.
The vendor application is available for vendors responding to solicitations and modifications for:
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Who will use the vendor application?
The vendor application is available for vendors responding to solicitations and modifications for:
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When will the vendor application be available?
The vendor application is available now for all types of I-BPA solicitations.
When will the vendor application be available for all types of solicitations?
All of the types of I-BPA soicitations are now using the vendor application.
Where can I find out more about the vendor application and how I am supposed to use it?
The vendor app uses wizard technology to provide step-by-step instructions to assist you with adding your resources into VIPR, finding solicitations that match your resources, submitting quotes on solicitations and amendments, and updating your company and resource information. In addition, there are several resources are available to assist you with using the application, such as the online help within the application itself, as well as the VIPR Vendor Application Web page at http://www.fs.usda.gov/business/incident/vendorapp.php.
Where can I find information about the results from online VIPR surveys?
The Forest Service had asked you to give us your feedback in online surveys regarding VIPR customer service and support as well as VIPR system functionality and availability. A summary of the results from the online surveys, to include concerns, changes that have been implemented as a result of the feedback received, and actions for the furture is now available.
I am a new vendor. How can I obtain an agreement with the Forest Service?
For instructions on how to do incident procurement business with the Forest Service, please visit the AQM Incident Procurement Web site.
How do I find a Forest Service solicitation for preseason incident procurement?
Solicitations are posted to SAM.gov and start with the title of "VIPR I-BPA for". Every solicitation is different, so read them carefully.
How do I find out what equipment solicitations are planned for each year?
To view the solicitations planned for each year, you can access the National Solicitation Plan for I-BPAs.
How do I decide which solicitations to respond to?
You can respond to any solicitation; however, there are a couple of caveats. First, awards are restricted to one I-BPA per piece of equipment; therefore you will not be awarded multiple awards for the same piece of equipment for the same purpose. Second, regions can only award to dispatch centers located in that region, therefore, you must respond to a solicitation that covers the geographic area of the dispatch centers where you wish to be dispatched. You must be able to respond by the date and time needed if you choose to respond to a solicitation in another geographic area.
How can I sign up my equipment with the BLM?
The BLM and the DOI are now acquiring goods and services electronically using the Internet. More information is available at the BLM Web site: http://www.blm.gov/natacq.
What is CPARS?
The Forest Service implemented the use of the Department of Defense (DoD) Contractor Performance Assessment Report System (CPARS) on October 1, 2010. CPARS is a fully automated system. Individual I-BPA resource orders exceeding $150,000 must be entered into CPARS.
Will I need to use my UEI with the vendor application?
Yes. As part of the incident procurement process used within the application, you will be asked to provide your UEI when you register in the application. The UEI you enter MUST match the UEI you use in your SAM record. Also, ensure you enter the correct UEI when you register, because the VIPR system will use your UEI to ensure your resource/equipment information is unique to your company.
I work for more than one vendor company. How do I change my UEI in the vendor application to ensure I am doing work for the correct company?
The vendor application associates one eAuth account with only one UEI. If you work for more than one company, you will need to establish a separate level 2 eAuth account for each UEI. For more information, visit http://www.fs.usda.gov/business/incident/eauth.php.
When you are working in the vendor application for Company A and need to switch to Company B, click on the Logout link to end your session and close the Web browser. Then, access the vendor application URL again and use your eAuthentication account for Company B to log into the application.
NOTE: You may experience Web browser caching issues when working with multiple companies in VIPR, so it is recommended you either use (1) different computers for each company when using the VIPR application or (2) different Web browsers for each company when using the VIPR application to keep the logins separate and avoid caching issues.
How can I change my UEI number?
When you first access the vendor application, the Registration wizard asks for your UEI. When you register you are associating your company with your company UEI, which MUST match the UEI that is in your SAM record. Once you complete and exit the registration wizard, you cannot change your UEI.
If you incorrectly entered your UEI, you will need to contact the Contracting Officer for your region to request a correction.
Why do my Emergency Medical Responder (EMR) resources include my UEI in the Unique ID field for each person?
Since the EMR resource is a person, the UEI is used by the dispatchers to help identify “employees” associated with a specific company.
Why do I need an e-mail address?
You will need an e-mail address in order to use the vendor application. The VIPR system will electronically send you information regarding your vendor responses.
How do I get an e-mail address?
You can obtain an e-mail address from your Internet service provider (ISP) or you can use one of the many free services available on the Web.
What happens if I submit a quote for a solicitation and my e-mail address was incorrect?
When VIPR receives a response from a vendor, VIPR sends an e-mail message to the vendor acknowledging receipt of their submission. If you did not receive a confirmation e-mail message from VIPR when you submitted your quote, you may have supplied an incorrect e-mail address, so you will need to correct your e-mail address using the Edit Company Information wizard and then resubmit your quote.
Why am I getting messages about SAM while I am working in the VIPR vendor application?
In order to do business with the Government, vendors MUST have an active SAM account — this includes VIPR vendors. VIPR vendors MUST ensure certain company information they provide in VIPR matches the same type of company information that is found in their SAM record. VIPR and SAM share the following vendor company information:
Ensuring the above information matches in both systems is critical in order for payments to be made to vendors. To assist vendors with keeping their company information in sync across both systems, VIPR now has an interconnection with SAM, and VIPR will do validation checks against SAM data throughout various phases in the procurement process.
How often do I need to access my SAM account?
You must access your SAM account at least once every 12 months to validate or update your information and keep your SAM account active. The Government cannot make payments to vendors with an expired or inactive SAM account. For VIPR, if your SAM record has expired, you will need to re-activate your SAM record in order to be eligible to receive awards or to be able to respond to modifications to existing agreements you have.
When I registered in the vendor application, the system told me the UEI I entered wasn't found in SAM. Why does that matter when I am working in VIPR, not SAM?
A vendor's UEI is used in VIPR and MUST match the UEI in that vendor's SAM record. When a vendor registers in the VIPR Vendor application, VIPR will check SAM for the UEI and if the UEI is not found or the vendor's SAM account is inactive, the vendor will receive a warning message, but will still be able to complete the registration. However, during the Contracting Officer's reviews of the vendor responses to solicitations, the vendor will be prevented from being eligible to receive an award if their UEI does not match what is in SAM, if their SAM status is inactive, and/or if their VIPR company information is out of sync with SAM.
If the status for a new SAM record is "In Progress" or "Submitted," but the UEI can be found in the SAM Web site, then why am I getting a "UEI not found in SAM" error message when I try to register in the VIPR vendor application?
If a vendor has a new SAM record that is "In Progress" or "Submitted," then it is still being processed by SAM and is not available for other applications, yet, i.e. VIPR. Therefore, VIPR must treat this situation as if the UEI is not associated with a SAM record, and the vendor will get a "UEI not found in SAM" error message when registering in the VIPR vendor application. The vendor will still be able to proceed through the registration; however, until the vendor's SAM record has finished processing in SAM and has an "Active" status, the vendor will be ineligible to receive an award.
Note that SAM will send an email notifying the vendor when their SAM record is "Active" in SAM. Once the vendor receives the email from SAM, the vendor will need to wait an additional 24 hours before their SAM information will be available to VIPR. Then, the vendor should be able to complete their registration in the VIPR vendor application.
What does the "View/Import from SAM" button do?
This button displays a VIPR/SAM Company Information Comparison popup window, which lists the vendor's Company Name, Company DBA, Company (Physical Address), and Mailing Address found in VIPR and in SAM. If there is a difference between the information in the two systems, then it is highlighted and the vendor can use the Import button to pull the information from SAM into VIPR.
Why can't I edit my Company Name, DBA, or address information in VIPR?
A vendor's company name, DBA, company address, and mailing address are information that is shared across both the VIPR and SAM systems. Once this specific company information is pulled into VIPR from SAM, you will be unable to edit the information in the vendor application. (Note that this company information can be pulled into the vendor application when you first register in the vendor application or when you use the "View/Import from SAM" button.) If you have changes to this type of company information, you will need to make the changes in your SAM record and then use the "View/Import from SAM" button to pull those changes into VIPR.
When can I use the "View/Import from SAM" button?
Vendors can use the "View/Import from SAM" button anytime. It is especially important for vendors to use the "View/Import from SAM" button if they have made changes to their company name, DBA, and/or address information in their SAM record, because they will need to import those changes into VIPR.
Can I edit my company information in VIPR and then have it import into SAM?
No, you cannot import information from VIPR into SAM. Importing can only occur from SAM into VIPR and is only done for these shared fields: Company Name, Company DBA, Company (Physical) Address, and Mailing Address.
You can still use the vendor application to edit any of your other company information that is not shared with SAM, such as your first and last name, phone numbers, e-mail address, business status, Labor Surplus Area, Discount Terms, Supporting Information, and AGAR information.
Is ALL of my company information pulled into VIPR from my SAM record?
No. The only company information shared across both the VIPR and SAM systems is your company name, DBA, company address, and mailing address. Only data for those fields is pulled from SAM into VIPR. All of the other company information captured in the vendor application requires you to input the information.
What happens if my SAM record has expired?
If your SAM record has expired and you have submitted quotes to solicitations, you will need to update your SAM record to re-activate it in order to be eligible to receive awards. If you have existing agreements, you will be unable to respond to modifications to the agreements until your expired SAM record is re-activated.
I updated my company information in SAM but I don't see those changes in the vendor application. Why?
If you made changes to your Company Name, Company DBA, Company (Physical Address), and Mailing Address in your SAM record, then you will need to use the "View/Import from SAM" button in the vendor application to pull those changes into VIPR from SAM. After using the import button, if you still do not see your changes, then it may be that the SAM system has not processed your changes in your SAM record, yet. Please note that VIPR does not have any control over when the SAM system processes changes made to your SAM record.
When does VIPR check company information against my SAM record?
To assist vendors with keeping their company information in sync between VIPR and SAM, VIPR will do validation checks against SAM data throughout various phases in the procurement process:
Do I need to submit my annual FAR representations and certifications information when I submit a quote?
You are required to complete the Reps and Certs in SAM at https://www.sam.gov BEFORE you submit a quote.
How do I attach my FAR Representations and Certifications to my quote?
Currently, you cannot attach documents to your quote in the vendor application. Therefore, you MUST complete the Reps and Certs in SAM at https://www.sam.gov BEFORE you submit a quote
If I resubmit a quote, will I need to resubmit my annual FAR representations and certifications information with that resubmittal?
No. Once you have submitted your Reps and Certs with a quote for a solicitation, then you will not need to resubmit that information if you resubmit your quote.
I have changed banks, so who do I notify to ensure that I get paid?
If you change banks or accounts, you MUST update your information in SAM. Also, you MUST notify your Contracting Officer of any banking updates that you made to SAM, so that your CO can ensure your information is updated for payment purposes.
Will I need to use the vendor application?
You will use the vendor application when responding to any I-BPA solicitation.
In order to do business with the government, you MUST meet all of the requirements listed on the AQM Incident Procurement Web site.
When will I need to use the vendor application?
Vendors with the following equipment will need to start using the vendor application during the appropriate I-BPA solicitation year:
Solicitation Year 2025
*Generic resources are used for various local equipment and services not listed on the National Solicitation Plan for I-BPAs, but may be identified on the Method of Hire (MOH) chart located in the Interagency Incident Business Management Handbook
Solicitation Year 2024
*Generic resources are used for various local equipment and services not listed on the National Solicitation Plan for I-BPAs, but may be identified on the Method of Hire (MOH) chart located in the Interagency Incident Business Management Handbook
Solicitation Year 2023
For a complete list of the equipment that supports I-BPAs, view the National Solicitation Plan for I-BPAs.
Where can I find out more about the vendor application and how I am supposed to use it?
The vendor application uses wizard technology to provide step-by-step instructions to assist you with adding your resources into VIPR, finding solicitations that match your resources, submitting quotes on solicitations and amendments, and updating your company and resource information. In addition, there are several resources are available to assist you with using the application, such as the online help within the application itself, as well as the VIPR Vendor Application Web page at http://www.fs.usda.gov/business/incident/vendorapp.php.
Will I ever actually log into the vendor application?
Yes. The vendor application is a Web-based application that you will log into using your eAuthentication username and password. For more information, go to http://www.fs.usda.gov/business/incident/vendorapp.php.
I used the vendor application when responding to 2022 solicitations. I want to use those same resources to respond to 2025 solicitations. Can I do that?
Yes, but you will need to copy your resource information to be used for a 2025 solicitation. While your resource is physically a single piece of equipment/resource that you used when you responded to a 2022 solicitation, VIPR will still need you to enter that piece of equipment into the vendor application as a new resource for the 2025 solicitation. This is needed in case the attributes have changed for the new re-solicitation year.
The good news is that you can copy your existing resource information and no longer have to manually re-enter it into the vendor application. You will see the copy option through two paths: (1) When you submit a quote on a solicitation, you can use the Add New Resource button to access the resource information and copy your resource without exiting the Submit a Quote wizard, or (2) from the Manage My Resources tab, you can use the Add New Resource button to access the resource information and copy your resource. IMPORTANT: The copy option is only available if you have an existing older resource that is the same group as the new solicitation (i.e. 2022 Refrigerated Trailer resource to be copied for a 2025 Refrigerated Trailer solicitation) AND you can only copy the same exact resource once for the same solicitation year. For example, if you copy 2022 Refrigerated Trailer (VIN 123ABC) to be used as a 2025 Refrigerated Trailer (VIN 123ABC), then you cannot copy that same 2022 Refrigerated Trailer resource again.
What browsers are compatible with the vendor application?
Google Chrome is the preferred browser; however, users have had limited success using Firefox, IE11 or higher, and Safari.
Can I use a Mac computer with the vendor application?
Yes. The vendor application is a Web-based application that works with Safari, which is a Mac-compatible Web browser. However, because Safari is not a Forest Service-supported browser, the Interagency Incident Applications Helpdesk cannot provide support for Mac users.
I work for more than one vendor company. How do I change my UEI in the vendor application to ensure I am doing work for the correct company?
The vendor application associates one eAuth account with only one UEI. If you work for more than one company, you will need to establish a separate level 2 eAuth account for each UEI. For more information, visit http://www.fs.usda.gov/business/incident/eauth.php.
When you are working in the vendor application for Company A and need to switch to Company B, click on the Logout link to end your session and close the Web browser. Then, access the vendor application URL again and use your eAuthentication account for Company B to log into the application.
NOTE: You may experience Web browser caching issues when working with multiple companies in VIPR, so it is recommended you either use (1) different computers for each company when using the VIPR application or (2) different Web browsers for each company when using the VIPR application to keep the logins separate and avoid caching issues.
Why do some resource forms include 'Country' in the Resource Location area and other resource forms do not?
The 'Country' label is a new field added to new resource forms used for the 2020 solicitation cycle and beyond. The default value for 'Country' is 'USA.' If your resource form does not show the 'Country' label, this will not be an issue; behind-the-scenes, VIPR will use 'USA' as the 'Country' default value.
I understand that to view the PDF files generated in the application, I need the Adobe Reader® software. How much does it cost and how can I get it?
Adobe Reader is free. You can download the software at https://get.adobe.com/reader/.
Is training available for vendors using the vendor application?
The application uses wizards to help walk vendors through the steps for using the different features of the application. In addition, there is online help available within the application.
If you need assistance with basic computer questions, check into these resources:
How are national equipment specifications developed?
Draft specifications are developed by technical specialists nationwide, and distributed to incident support personnel for review and comment. In addition, the solicitations are posted to FedBizOpps (FBO) for vendor review and comment. Specifications are then approved by Washington Office Fire and Aviation Management (FAM) and Acquisition Management (AQM).
Will vendor employee training and qualification information be captured in VIPR?
No. The Government is not responsible for certifying or maintaining qualification records for contractors or contractor employee(s).
How will I know what resource types are accepted by a solicitation?
Answer: There are multiple ways to find out what resource category types are accepted by a solicitation:
NOTE: If an amendment is issued to add or remove resource categories that are accepted by the solicitation, those changes will be captured in the areas listed above.
What happens if I submit a quote for a solicitation and my e-mail address was incorrect?
When VIPR receives a response from a vendor, VIPR sends an e-mail message to the vendor acknowledging receipt of their submission. If you did not receive a confirmation e-mail message from VIPR when you submitted your response, you may have supplied an incorrect e-mail address, so you will need to correct your e-mail address through the Edit Company Information wizard.
How do I determine which dispatch center to use?
You must choose a dispatch office within the region that the solicitation was issued. To help you select an appropriate dispatch center, the lists of dispatch centers available in the Quote a Solicitation wizard are now specific only to the Region where the solicitation was issued. Instructions for selecting a dispatch center can be found at http://www.fs.usda.gov/business/incident/dispatchlookup.php.
Can I submit an offer where I have multiple resources assigned to different dispatch centers?
Yes; however, you will only be able to select from a list of dispatch centers that are specific to the solicitation. To do this, you would select a different dispatch center for each resource that you include in your quote. DO NOT submit separate quotes to the solicitation for each of the dispatch centers, as your latest quote will override any previous quotes.
Can I use one dispatch center for my Water Tender Tactical resource and a different dispatch center for my Water Tender Support resource if it is the same piece of equipment with the same VIN but listed separately in VIPR?
No, you cannot use different dispatch centers for the same piece of equipment, because it causes problems with resource statusing and the dispatch process in IROC. VIPR will flag this as an issue for your Contracting Officer to address.
If I only have changes to one of my resources, when I re-submit my quote, do I only need to include the resource that has changed?
No. You MUST INCLUDE ALL of the resources you wish to be considered for your quote even if your other resources do not have changes. The latest quote you fully submit will override any previous quotes you submitted and that latest quote will be treated as the quote on record in the VIPR system.
When I re-submit a quote, how can I compare the resources I submitted on my previous quote versus with the resources that I am including with my re-submittal quote?
In the Quote a Solicitation wizard, in the Review step, vendors can use the Quote Comparison popup, which provides a comparison of the resources that were included in the previously submitted quote versus the resources that are included in the current work-in-progress quote.
My resource has a VIN, but what do I enter in the Equipment ID field?
If are unsure what to enter in the Equipment ID field, you can enter any one of the following:
If you use letters in your data entry, use capital letters.
In the past, I was able to enter whatever I needed for the VIN/Unique ID field, but now the label is VIN only and I can't enter more than 17 characters. Why did this change?
For resources that should have a VIN, to ensure VINs are entered correctly and are valid VINs, VIPR will validate VINs for newly created vendor resources. A valid VIN must meet the standardized VIN format based on the following National Highway and Traffic Safety Administration (NHTSA) guidelines:
How do I change the VIN/Unique ID/Serial Number for a resource that is on a quote?
Once a resource is submitted on a quote, you cannot change the VIN/Unique ID/Serial Number for that resource; however, you can create a new resource with the correct VIN/Unique ID/Serial Number and resubmit your quote using the new resource with the correct VIN/Unique ID/Serial Number. For instructions, see the Online Help in the vendor application.
I have used VIPR in the past, so why isn't my company or resource information already in the vendor application?
If you are an existing VIPR user, then once you have registered into the vendor application, you will see most, if not all, of your company information in the My Company tab in the application. However, for resources that are used for new solicitations, the vendors will need to re-enter their resource information into the vendor application. This is due to the fact that specifications for those resources may have changed requirements for the new solicitations.
In SAM.gov, the solicitation has a link to a PDF file. I can't submit a response to a PDF file, so how do I respond to the solicitation?
For solicitations that use the vendor application, SAM.gov displays the solicitation information in a PDF format for you to view. However, to respond to the solicitation, you must use the vendor application. In the vendor application, click on the Open Solicitations link (or the Find Solicitations link), find the solicitation in the table, and then click on the start the quote icon to submit a quote for that open solicitation.
What exactly should I enter in the Company Name field in the Edit Company Information wizard?
Your company name in VIPR must match what is in the System for Award Management (SAM), which in turn should match your legal business name as registered with the IRS. A vendor's company name, DBA, company address, and mailing address are information that is shared across both the VIPR and SAM systems. This type of company information can be pulled into the vendor application when you first register in the vendor application or when you use the "View/Import from SAM" button on the My Company page in the vendor application. Once this specific company information is pulled into VIPR from SAM, you will be unable to edit the information in the vendor application. If you have changes to this type of company information, you will need to make the changes in your SAM record and then use the "View/Import from SAM" button to pull those changes into VIPR.
I submitted a quote, but in the My Quotes table, I see a "New Submission in Progress" under my original quote. What does that mean?
After you submit a quote, if you click on the Resubmit icon (in the Action column), you will begin the editing process for that quote. Until you complete the quote process and sign and submit the quote in work, it will be labeled as "New Submission in Progress." You can delete a "New Submission in Progress" at any time until you actually submit the quote.
How do I delete or withdraw a quote that I submitted?
You can withdraw a quote anytime UNTIL the quote is awarded. Once you withdraw your quote, if you change your mind, you will be able to resubmit your withdrawn quote UNTIL the solicitation closes. However, once the solicitation closes, you will need to contact the Contracting Officer who will determine if it's appropriate to put you into negotiations, which will allow you to resubmit your withdraw quote.
Note that once a solicitation is fully awarded, your withdrawn quote option is no longer displayed in the My Quotes table.
Where do I add my EFT information?
You will enter your EFT information into the vendor application through the Edit Company Information wizard.
How do I add a EFT to my quote?
When you submit a quote or resubmit a quote, through the Quote a Solicitation wizard, you can select the EFT to be associated with your quote.
If I delete a "New Submission in Progress" quote, how will VIPR know what quote to use?
VIPR will always use the latest completed and signed/submitted quote as the quote on record. So, if you delete a quote in progress, VIPR will revert back to the latest quote that you did complete and submit.
The solicitation has closed, but I need to resubmit my quote. What do I do?
You must contact the Contracting Officer who will determine if it's appropriate to put you into negotiations, which will allow you to resubmit your quote.
If a solicitation has a Closed status, can I still submit a response to it?
Typically, when a solicitation is closed, vendors can no longer submit responses to the solicitation; however, vendors may contact the Contracting Officer of the solicitation and request an invitation to submit a response. It is up the CO’s discretion to determine if they will issue vendors an invitation to a closed (or awarded) solicitation. If the CO does issue an invitation, vendors will receive an email notice informing them they can submit a response and a blank, work-in-progress quote will be created in the My Quotes tab in the vendor application for the vendor to use for the quote submittal. IMPORTANT: If a vendor is issued an invitation to respond to a solicitation after it is closed or awarded and that vendor receives an award for their response, then their resources will be placed at the bottom of the DPL, despite the vendor’s pricing and advantages. However, through the annual rollover modification process, the vendor’s resources will be re-calculated for the DPL ranking by applying the vendor’s pricing and advantages.
I submitted a quote and then edited my resource information. Will my updates automatically be included in my quote?
No, updates to your resource information will NOT automatically be included in your quote. You will need to resubmit your quote to apply any changes to your resources. If the solicitation is closed, you will need to talk with the Contracting Officer to see if they will put you ‘In Negotiations,’ so you can resubmit your quote.
I submitted a quote and then edited my company information. Will my updates be included in my quote?
If you made company changes to your SAM record (i.e. company name, DBA, company address and mailing address), you MUST first use the "View/Import from SAM" button to pull those changes into VIPR from SAM. Once those changes are in VIPR, then the changes will automatically be applied to your quote until the solicitation is awarded, so you will not need to resubmit your quote. If you made changes to company information that is not shared in SAM (i.e. email address, business status, etc.), then your updates will automatically be applied to your quote until the solicitation is awarded. In both cases, you will need to click on the "View this Quote PDF" to re-generate the PDF in order to see your updates in your quote.
Can I add a EFT to my quote if I already submitted my quote?
Yes, you can resubmit your quote and through the Quote a Solicitation wizard, select the EFT to be associated with your quote.
Can I use the same EFT for all of my quotes?
Yes, you can use the same EFT for multiple quotes. However, please note that you can use only one EFT at a time on a quote.
Can I change the EFT that is on my quote?
Yes, you can resubmit your quote and through the Quote a Solicitation wizard, select a different EFT to be associated with your quote.
How do I remove a EFT from my quote?
You will need to resubmit your quote to clear the EFT selection from your quote. Through the Quote a Solicitation wizard, you will select "None" as the EFT choice and then submit your quote. The EFT will be removed from your quote.
I do not see the rates fields when I enter my resource information. Where do I add the rates?
You can associate the rates with the solicitation and not with the resource. So, when you submit a quote, you will be asked to set the rates for each resource that you wish to include in your quote.
I do not see a dispatch center list when I edit my resource information. Where do I add the dispatch center?
The dispatch center is associated with the solicitation, not the resource. So, when you submit a quote, you will be asked to set the rates and the dispatch center for each resource that you wish to include in your quote.
I need to delete a resource, but do not see the Delete icon in the My Resources table. How do I delete a resource?
If your resource is used in a quote or agreement, you will be unable to delete the resource and will not see the Delete button in the Action column for that resource.
From the Open Solicitations page, I started working on a quote, but I ended the quote before I submitted it. When I went back into the Open Solicitations page to continue working on the quote, I did not see my quote. Where is my quote?
Although the trigger to start the quote process is on the Open Solicitations page, once you start a quote, your quote will be available from the My Quotes page.
I started a quote for a solicitation but did not finish submitting it, yet. Will I get a notice before the solicitation closes?
No, you will not receive a notice from VIPR when the solicitation is going to close. However, if you started a quote and it was saved as a quote in progress, i.e., it is in the table on the My Quotes tab, you will see an Alert on the Home tab informing you of your quote in progress and the solicitation close date. Also, in the My Quotes table, the close date for the solicitation is listed.
Can I submit a quote on a solicitation that is "Under Protest"?
Yes, you can submit a quote on a solicitation that is under protest. You can contact the Contracting Officer for more information about the solicitation.
When I submitted my quote, I selected the wrong resource category type and now the solicitation has closed. How do I replace the wrong resource category type with the correct resource category type in my quote?
Ask your CO to put you into "negotiations," which will allow you to submit a new quote using the correct resource category type. IMPORTANT: You will need to include any other resources that you wish to include in your quote. The latest quote you submit will override any previous quotes you submitted and will be treated as the quote on record in the VIPR system.
When submitting a quote for a solicitation or amendment, do I have to include all of the resources that I want to be considered with my quote?
Yes. The latest quote you submit will override any previous quotes you submitted and will be treated as the quote on record in the VIPR system.
How do I attach my FAR Representations and Certifications to my quote?
Currently, you cannot attach documents to your quote in the vendor application. You are required to complete Reps and Certs in SAM at https://www.sam.gov.
I want to use the same resource for a 2025 solicitation that I used for a 2022 solicitation. Can I use the same resource information?
Yes, but you will need to copy your resource information to be used for a 2025 solicitation. While your resource is physically a single piece of equipment/resource that you used when you responded to a 2022 solicitation, VIPR will still need you to enter that piece of equipment into the vendor application as a new resource for the 2025 solicitation. This is needed in case the attributes have changed for the new re-solicitation year.
The good news is that you can copy your existing resource information and no longer have to manually re-enter it into the vendor application. You will see the copy option through two paths: (1) When you submit a quote on a solicitation, you can use the Add New Resource button to access the resource information and copy your resource without exiting the Submit a Quote wizard, or (2) from the Manage My Resources tab, you can use the Add New Resource button to access the resource information and copy your resource. IMPORTANT: The copy option is only available if you have an existing older resource that is the same group as the new solicitation (i.e. 2022 Refrigerated Trailer resource to be copied for a 2025 Refrigerated Trailer solicitation) AND you can only copy the same exact resource once for the same solicitation year. For example, if you copy 2022 Refrigerated Trailer (VIN 123ABC) to be used as a 2025 Refrigerated Trailer (VIN 123ABC), then you cannot copy that same 2022 Refrigerated Trailer resource again.
What does the "UNQUALIFIED" status in the My Resources table mean?
If you add a new resource or edit an existing resource and the attributes you use do not meet the business requirements for a specific resource category, then your resource will be considered "UNQUALIFIED."
All unqualified resources will be listed at the top of the My Resources table and will have an "UNQUALIFIED" label. From the My Resources table, you can use the Edit this resource wizard to edit the resource attributes to qualify the resource.
How do I find the status of my resource?
From My Resources table, click on the information ("i") icon for that specific resource to view the Resource Details and Resource Qualifications and Status information for that resource.
NOTE: The Resource Details displays the resource attributes that you entered in the Manage Your Resources wizard. The Resource Qualifications displays the resource category type that your resource qualifies for based on the attributes that you selected when you added the resource into the vendor application. The Resource Status information displays the current status of the resource and in some cases it will display the Dispatch Center, as well. Definitions of the different resource statuses are provided, as well.
I withdrew my quote and I want to resubmit it, but the solicitation has closed. Can I still resubmit my withdrawn quote?
If you wish to resubmit your withdrawn quote AFTER a solicitation has closed, you must contact the Contracting Officer who will determine if it is appropriate to put you into negotiations. Once you are "In Negotiations," then you will be able to resubmit your quote.
I submitted a quote to a solicitation with a resource that I now want to withdraw. How do I withdraw a resource from my quote?
If you wish to withdraw a resource from your quote on a solicitation or an amended solicitation, you will need to resubmit a new quote without that specific resource selected in your quote, and include all other resources that you wish to include in your quote. When you submit a new quote, your latest quote will overwrite your previous quote, so if that resource is no longer selected in the quote, it is "withdrawn" from your offer.
I submitted a response to a quote with a resource that I now want to replace. How do I replace a resource in my quote?
If you wish to replace one resource (Resource A) with another resource (Resource B) in your quote on a solicitation or an amended solicitation, you will need to resubmit a new quote without selecting Resource A, and select Resource B. Include any other resources that you wish to include in your quote. When you submit a new quote, your latest quote will overwrite your previous quote, so only Resource B (along with your other resources, excluding Resource A) should be in your quote.
If specific equipment will be hosted by a GACC, how will I know which GACC to choose as my host dispatch center?
The GACC will be identified in the solicitation. Per the solicitation, you will select the appropriate GACC from the dispatch list.
Why do some of the resources require me to upload images of my resource, but other resources do not?
Currently, VIPR is requiring vendors to upload files for their 2022 or newer version of their VIPR resources for the technical evaluations.
How will I know what types of images or documents to include for my resource?
On the 2022 and newer version of the VIPR resource forms, you will see a new field, "Tech Eval Pics/Docs," which includes explanatory text providing guidance on what types of images and/or documents to upload for your resource. If you do not see this new field, then it is not a requirement for the specific resource.
What do I need to include with my quote for a 2024 solicitation to address the technical evaluation requirements?
When completing your 2025 resources, on the resource forms, you will provide the images and/or documents required for the technical evaluations. Since those uploaded files will be associated with your resource, once you submit your quote with your resource, those files will automatically be included in your submitted quote; there is nothing additional you need to submit with your quote.
What if the image of my equipment is a large file size? Will VIPR accept it?
When a vendor uploads an image that is too large, VIPR will automatically resize the image to be an acceptable size for the VIPR system and will display the resized version of the image to the vendor. The vendor should check to ensure the resized image is legible before allowing VIPR to upload the resized image. If the resized image is not acceptable, then the vendor will need to work on their own to resize their own image and try to upload it.
How do I know which solicitations are "generic"?
In the vendor application, access the Open Solicitations tab and scroll through the list of open solicitations. In the list of open solicitations, the title of the solicitation should indicate what type of resource is being solicited. Generic solicitations will be used to solicit for resources that are not used for standard resource categories. For example, a generic solicitation will NOT be used for a Fuel Tender, but would be used for a Boat.
For more information about generic solicitations and generic resources, view the online help within the vendor application.
How do I create a generic resource?
The process for adding a generic resource is the same process for adding a standard resource.
For detailed steps on adding a generic resource, view the online help within the vendor application.
When submitting a quote for a generic solicitation, what are the Optional Rates for?
For information about the Optional Rate fields for a generic solicitation, refer to D2 in that specific generic solicitation PDF.
Why isn't the double shift option on the Generic resource form?
The double shift question has been removed from the Generic resource form. Now, COs will indicate whether or not they will allow for double shift for each of the resource categories they set up on their Generic solicitations. If a Generic resource category allows for double shift, then during the quote submittal process, you will see the double shift question when you add your rates and Dispatch Center information for the quote. If you answer "Yes" to the double shift question and receive an award, then the double shift rate will be calculated and displayed on the Schedule of Items (SOI). You will also be able to change your double shift answer when responding to a bilateral modification. If the Generic resource category does not allow for the double shift option, then you will not see the double shift question when you add your rates and Dispatch Center information for the quote, and the double shift rate will not be calculated or displayed on the SOI.
Will I be able to use my one Generic resource for multiple Generic solicitations?
Yes, you can submit your generic resource on as many generic solicitations as you wish, but note that your generic resource must meet the equipment requirements for the various generic solicitations in order for the Contracting Officers to even consider your Generic resource for an award on their Generic solicitations.
Will VIPR automatically add each amendment to the solicitation package?
Yes. VIPR will add each amendment to the solicitation and also include all previous amendments. You should carefully review each of the amendments.
Do I have to acknowledge all amendments to a solicitation?
No. If you have already responded to a solicitation, then your original quote will be evaluated. However, once a solicitation has closed and during the evaluation process, the CO may request that you resubmit your quote to the amended solicitation.
How will I know if the solicitation I responded to has been amended?
If you have submitted a quote to a solicitation and that solicitation has been amended, you will receive an e-mail from VIPR informing you that the solicitation has been amended. Also, on the Home page of the vendor application, you will see an Alert message notifying you that the solicitation has been amended.
What do I need to submit for an amended solicitation?
You will need to resubmit the quote and ensure you have selected all of the resources that you wish to be included in the resubmitted quote. Remember, the latest quote you submit will override any previous quotes you submitted and will be treated as the quote on record in the VIPR system.
I edited my company information after I submitted a quote to a solicitation that has since been amended. Will my updates be included in my quote?
If you made company changes to your SAM record (i.e. company name, DBA, company address and mailing address), you MUST first use the "View/Import from SAM" button to pull those changes into VIPR from SAM. Once those changes are in VIPR, then you will NOT need to resubmit your quote to the amended solicitation. The company changes are automatically applied to the quote once the vendor or CO clicks on the View Quote PDF to re-generate the quote. Once the vendor's response is finalized, then the View Quote PDF will no longer automatically update to reflect company changes.
How do I open the inspection forms that are in the .zip file?
You will need the WinZip software to open the .zip file. If you do not have WinZip, you can download the free software, which is available at http://www.winzip.com/downwz.htm. Once you have WinZip, double-click on the InspectionForms.zip file to either save or open the file. Once you open the zip file, double-click on an inspection PDF file to open the inspection form.
Do I have to use the inspection forms that I received in the VIPR e-mail message when I submitted a response?
No, you are not required to use the VIPR inspection forms. However, any alternate inspection form used must contain the same information as that found on the form in Exhibit M, or the alternate inspection form will be rejected.
Should I have inspection forms for all of my resources?
If you have resources that require inspections, your e-mail confirmation will include a zip file with inspection forms for those resources only.
One of my resources failed an inspection. Once I fix the problem identified, how do I submit the update to VIPR?
It depends on what you fixed and how the inspector wishes to handle the change. Depending on the direction you receive from the inspector (and/or CO), there are two possible options:
Can I change my prices on a resource that had a failed inspection?
No. When updating a resource with an Inspection Correction modification, you CANNOT change Prices (Rates) for your equipment.
In the Inspection Correction modification, should all of my resources appear in the modification response wizard?
Only the resources with a Fail inspection status are included in the modification response. When you respond to the modification, you will only need to address the failed resource; you will not need to do anything with your other resources. Those resources will still be included in the modified agreement package.
Do I need to attach my inspection forms to my quote?
No. The inspection forms are for you to use at your scheduled inspection (conducted in-person by an FS-approved inspector); therefore, you do NOT attach your inspection forms to any quotes you submit through the vendor application. The inspector will submit the completed inspection form to the appropriate CO.
Do all Forest Service partner agencies' agreements have to be in VIPR?
No. Preseason I-BPAs are only required to be done in VIPR when the Forest Service is the contracting agency.
Can equipment procured by the Department of Interior agencies or State agencies be used on Forest Service incidents?
The Forest Service may use agreements awarded by other agencies in accordance with established interagency procedures. However, Forest Service I-BPA policy must be followed regarding these situations. Specifically:
If the Forest Service is the contracting agency For Competitive Agreements | If Forest Service partners with another agency, and the partner agency is the contracting agency: |
---|---|
Competition is required | Competition is required |
National template must be used | Use of template is optional, although strongly encouraged |
VIPR must be used | DOI has decided not to use VIPR at this time |
*Templates and use of VIPR are being phased-in.
Are all agreements for incident support contained in VIPR?
Forest Service preseason I-BPAs will be issued through VIPR. EERAs issued at an incident will not be included in VIPR.
Why do some agreement numbers have an AG and B in the number and other agreements use 12 and a T in the number? Are they different types of solicitations? (AG-0343-B-17-7001 vs 12034317T7001)
They are both VIPR solicitations. The different numbering scheme is based off of when the solicitation was published. If the solicitation was published before October 1, 2017, then it uses the AG and B. If the solicitation was published after October 1, 2017, then it uses 12 and T. This new numbering scheme is implemented due to a FAR regulation (FAR 4.1601 and 4.1603). The numbering scheme will not affect how the solicitation is managed in VIPR and there is no impact to you. While you will see a different number scheme in the Vendor application and in the PDF docs generated by VIPR, the only change is to the numbering scheme.
Can DOI agencies such as the BLM, NPS, FWS, and BIA use VIPR-generated agreements?
Yes.
How long will my agreement last?
National solicitations may be solicited for a 5-year period, while regional and local solicitations are solicited for up to 3 years. Check block 3 of the SF-1449 (cover page) of your agreement for the agreement start/end dates.
If I have one resource that meets specifications for two separate resource categories/types (e.g. Engine Type 3 and Engine Type 5), can I receive an award for each resource categories/type?
Yes, under the same solicitation, a single resource can be awarded as multiple resource categories/types. However, the same dispatch center must be selected for the single resource. In addition, nationally only one award will be made for a resource within each category and/or type.
What happens if my business set-aside status (HUBZone, size, etc) changes after I have been awarded an agreement?
You will be able to change your set-aside status during the annual rollover process, but you will need to contact the Contracting Officer to request the change.
What happens if my business size (Small Business or Other than Small Business) changes after I have been awarded an agreement?
While you will be able to change your business size status in your company information in VIPR, you will be unable to apply those changes to your existing agreement. The business size at the time of your agreement will be retained for the life of the agreement.
What happens if my Labor Surplus Area (LSA) status changes after I have been awarded an agreement?
You will be able to change your LSA status during the annual rollover process, but you will need to contact the Contracting Officer to request the change.
I submitted a quote to a solicitation, but I have been told by the Contracting Officer that I am ineligible for an award because my company information in the vendor application does not match my SAM record. How do I update my company information in the vendor application to match my SAM record?
In the vendor application on the My Company page, click on the "View/Import from SAM" button to pull your company information from SAM into VIPR. Once that is done, notify the Contracting Officer. If the solicitation is closed, the CO may ask you to resubmit your quote, which would include your updated company information and make you eligible to receive an award.
I have updated my company information in my SAM record. How do I get those company updates applied to my VIPR agreement?
In the vendor application on the My Company page, click on the "View/Import from SAM" button to pull your updated company information from SAM into VIPR. Then, notify the Contracting Officer of the solicitation and request a modification to apply your company changes to your agreement.
I have updated my resource that is on an agreement and now it is "disqualified" from the agreement. What exactly does that mean?
When a resource is awarded on an agreement, it is awarded as a specific type, e.g., Fuel Tender Type 1. After an award, if you change the attributes for the resource in such a way that it is categorized as a different resource type, e.g., Fuel Tender Type 2, then the resource that is on the agreement will not match what is in the vendor application for that resource. If the resource is disqualified from the agreement, contact your Contracting Officer to discuss the disqualification.
If I have updated my resource so that it now qualifies as a different type from what is currently on my existing agreement, can I get the new resource type on my existing agreement?
It depends on the type of resource you have, but in most cases, you can request your Contracting Officer to issue a Resource Type Correction modification for your resource at their discretion. This modification will allow you to replace the same resource (same VIN/Unique ID/Serial Number and same resource group) with a different typing. For example, you can replace a Fuel Tender Type 1 with a Fuel Tender Type 2, as long as the VIN is the same.
If a solicitation has an Awarded status, can I still submit a response to it?
Typically, when a solicitation is awarded, vendors can no longer submit responses to the solicitation; however, vendors may contact the Contracting Officer of the solicitation and request an invitation to submit a response on the awarded solicitation. It is up the CO’s discretion to determine if they will issue vendors an invitation to an awarded (or closed) solicitation. If the CO does issue an invitation, vendors will receive an email notice informing them they can submit a response and a blank, work-in-progress quote will be created in the My Quotes tab in the vendor application for the vendor to use for the quote submittal. IMPORTANT: If a vendor is issued an invitation to respond to a solicitation after it is closed or awarded and that vendor receives an award for their response, then their resources will be placed at the bottom of the DPL, despite the vendor’s pricing and advantages. However, through the annual rollover modification process, the vendor’s resources will be re-calculated for the DPL ranking by applying the vendor’s pricing and advantages.
I have an existing agreement, but would like to get additional resources onto my agreement for the same solicitation. Is that possible?
While vendors cannot add additional resources to their existing agreements, vendors may contact the Contracting Officer of the solicitation and request an invitation to submit a second response to the solicitation for the additional resource(s). This second response would be for a new agreement on the same solicitation for the additional resources and would NOT override their existing agreement, thus, resulting in the vendor having multiple agreements on the same solicitation. However, it is up the CO’s discretion to determine if they will issue vendors an invitation to submit a response on an awarded solicitation. If the CO does issue an invitation, vendors will receive an email notice informing them they can submit a response and a blank, work-in-progress quote will be created in the My Quotes tab in the vendor application for the vendor to use for the quote submittal. IMPORTANT: If a vendor is issued an invitation to respond to a solicitation after it is closed or awarded and that vendor receives an award for their response, then their resources will be placed at the bottom of the DPL, despite the vendor’s pricing and advantages. However, through the annual rollover modification process, the vendor’s resources will be re-calculated for the DPL ranking by applying the vendor’s pricing and advantages.
After I have been awarded an agreement, where can I find the Equipment IDs for my resource categories?
Previously, agreement packages did NOT include the vendor-assigned Equipment IDs. However, this has been corrected and for agreements starting with 2011 solicitations, Equipment IDs are now available in the Schedule of Items of the agreement packages.
Can I add a EFT to my agreement if I didn’t include it in my quote?
Yes, you can request a modification to your agreement. Through the Agreement Modification Response wizard, you will be able select a EFT to add to your agreement. The only modification types that allow you to add a EFT to an agreement are Standard/Extend modification, Rollover modification, or Inspection Correction modification.
Can I use the same EFT for all of my agreements?
Yes, you can use the same EFT for multiple agreements. However, please note that you can use only one EFT at a time on an agreement.
How do I remove a EFT from my agreement?
You can request a modification to your agreement to remove the EFT from your agreement. Through the Agreement Modification Response wizard, you will select “None” as the EFT choice and then submit/sign your modification response. Once the CO signs the modification, the EFT will be removed from your agreement. The only modification types that allow you to remove a EFT from an agreement are Standard/Extend modification, Rollover modification, or Inspection Correction modification.
What should I print in order to provide a "complete agreement" to the incident?
You must carry at least one copy of the complete agreement to the incident and furnish the copy of the agreement to the finance unit upon request. The agreement is in one PDF file and consists of the 1) SF-1449; (2) Schedule of Items with details about the resource; (3) Company Information; (4) SF-30 for Amendments and Modifications, if applicable; and (6) Contract Requirements and Exhibits.
NOTE: You will need the free Adobe Reader® software to view the PDF package. To download the Adobe Reader software, visit https://get.adobe.com/reader/.
Will I receive an official signed copy of the award or just the copy with the electronic signature from VIPR?
The copy with the electronic signature that you receive from VIPR is the official copy, as well as the signed agreement package that is available through the My Agreements tab in the vendor application.
I received an e-mail stating that my agreement has expired. Is there anything I need to do?
You should carefully review the modification package. Note that the header in the PDF package displays Agreement Expiration. No further action is required by you. If you have any questions or concerns regarding the modification, contact the Contracting Officer for the agreement. VIPR will remove all of the resources associated with the expired agreement from all DPLs. One year from the expiration date, VIPR will remove the expired agreement from the VIPR Web site.
How long are expired and canceled agreements posted to the VIPR Agreements Web site?
VIPR will remove expired agreements and canceled agreements from the VIPR Agreements Web site one year from the expiration date or cancellation date, respectively.
What is Onboarding?
Onboarding is not a new procurement and operates differently than a new solicitation. Onboarding is a result of the provisions established in the original solicitation and is issued as a solicitation amendment to the original solicitation.
The terms and conditions of the original solicitation require that 'The award decision under the open season solicitation is based upon the same evaluation factors/sub-factors as the original solicitation.' Additionally, the terms and conditions of the original solicitation require that, 'The terms and conditions of any resulting new IBPA awards are identical to the original awards and solicitation, to include period of performance.'
Accordingly, while the Government will entertain suggestions and Industry input regarding the Onboarding amendment, the Government anticipates very little change to result from this input, especially as it regards any potential changes to the evaluation factors or resulting terms and conditions.
Onboarding will reopen the solicitation and issue an amendment to SAM.gov and allow vendors who do not already have agreements on the solicitation to submit quotes on the reopened solicitation. For vendors with existing agreements on the solicitation, they will receive an Onboarding modification they can use to make changes to their company info, resources, rates, and dispatch center selections, as well as add new resources.
How will I know if a solicitation is reopened for Onboarding?
Solicitations that are reopened for Onboarding will appear in the Open Solicitations tab in the vendor application and will have a ‘Reopened’ status.
To receive notifications about reopened VIPR solicitations, you should contact the SAM Help desk to get set up to receive those notifications.
When will a solicitation be reopened for Onboarding?
It is up to the Contracting Officers for each region to determine when and if they will reopen their solicitations for Onboarding. You can contact the Contracting Officer in your region for questions about Onboarding solicitations at https://www.fs.usda.gov/business/incident/contacts.php?tab=tab_c.
How will I know if I can respond to an Onboarded solicitation?
If you do not already have an existing agreement on the solicitation reopened for Onboarding, you can submit a new quote on the reopened solicitation until the solicitation close date. If you submitted a quote the previous year and was not awarded an agreement at that time, you can try again on the reopened solicitation and submit a NEW quote submittal. From the Open Solicitations tab in the vendor application, you will see the reopened Onboarding solicitation and can start the quote process from there.
If you have an existing agreement on the Onboarded solicitation, you cannot submit a new quote response to the Onboarding solicitation, but you will be issued an Onboarding modification and can respond to that modification with any changes you have until the modification response due date. An Onboarding modification is like a Rollover modification in that you can update your company information, resource information, rates, and dispatch center. The Onboarding modification will be in the My Agreements tab in the vendor application.
Can I add new resources to my agreement through the Onboarded solicitation?
Yes. In the Agreement Modification Response wizard for your Onboarding modification, there is a new ‘Add Resources’ step where you can add new resources to your existing agreement.
IMPORTANT: If you are adding a new resource through the Onboarding modification, you cannot also use it as a replacement for an existing resource on the agreement. The assumption is that replacing a resource is needed, therefore, you should NOT select the replacement resource as an ‘added’ resource in the ‘Add Resources’ step, but rather only select it as a Replacement resource in the next step of the wizard, ‘Apply Resource Changes.’
In the Agreement Modification Response wizard, if you do not see a resource in the ‘Add Resources’ step that you are expecting to see in the table, it is most likely because the resource is…
IMPORTANT: If you have a resource on your existing agreement and you edit your resource so it qualifies as a different resource category type, you will NOT be able to add that new resource category type to your existing agreement. This would be the equivalent of trying to replace one resource category type with a different resource category type, which is not allowed.
Can I submit another quote on the Onboarded solicitation?
It depends. If you do not already have an existing agreement on the solicitation reopened for Onboarding, then you can submit a new quote on the reopened solicitation until the solicitation close date. Also, if you submitted a quote the previous year and was not awarded an agreement at that time, then you can try again on the reopened solicitation and submit a NEW quote submittal. From the Open Solicitations tab in the vendor application, you will see the reopened Onboarding solicitation and can start the quote process from there.
If you have an existing agreement on the Onboarded solicitation, you cannot submit a new quote response to the Onboarding solicitation; however, you will be issued an Onboarding modification and can respond to that modification with any changes you have until the modification response due date. An Onboarding modification is like a Rollover modification in that you can update your company information, resource information, rates, and dispatch center. In addition, you can add new resources to your existing agreement through the Onboarding modification. The Onboarding modification will be in the My Agreements tab in the vendor application.
I was denied an agreement on the solicitation last year. Can I try again this year with the reopened Onboarding solicitation?
Yes. If you submitted a quote the previous year and was not awarded an agreement at that time, you can try again on the reopened solicitation and submit a NEW quote submittal. From the Open Solicitations tab in the vendor application, you will see the reopened Onboarding solicitation and can start the quote process from there.
Is the process for submitting a quote on an Onboarded solicitation different than submitting a quote on a new solicitation?
No, the process is the same. You will start the Quote a Solicitation wizard from the Open Solicitations tab and follow the same process of adding your resources and setting your rates and dispatch centers for each resource on your Onboarding quote. Note that like the regular quote submittal process, if you get past the ‘Select Resources’ step in the Quote a Solicitation wizard and exit the wizard without completing your quote, your quote in progress will appear in the My Quotes tab.
Can I change my resource type on my agreement through Onboarding?
No. If your resource was qualified and awarded as a specific resource category type and you edit the resource so it now qualifies as a different resource category type or more than one resource category type, you will NOT be able to ‘add’ those new resource category types to your existing agreement through the Onboarding modification. This would be the equivalent of trying to replace one resource category type with different resource category types, which is not allowed.
If you wish to add new resources that qualify for the solicitation and those resources are considered different resources, i.e., they have not been requalified as different resource categories with the same VIN, then you can use the ‘Add Resources’ step to add those additional resources. For example, if you were awarded an agreement for a Mobile Laundry Type 2 resource (Unique ID: 1234ABC) and you edit the resource so it now qualifies as both a Mobile Laundry Type 1 (Unique ID: 1234ABC) and a Mobile Laundry Type 2 (Unique ID: 1234ABC), you cannot add that ‘Mobile Laundry Type 1’ as a new resource to your agreement.
If you need to replace a resource with a different resource category type than what is on your existing agreement or want to add additional resources that are not considered different than the resource that is already awarded, you will need to contact the Contracting Officer for the solicitation to discuss options. Contact information is located at https://www.fs.usda.gov/business/incident/contacts.php?tab=tab_c.
How often will a solicitation be reopened for Onboarding?
A solicitation can be reopened once per fiscal year. It is up to the Contracting Officers for each region to determine when and if they will reopen their solicitations for Onboarding. You can contact the Contracting Officer in your region for questions about Onboarding solicitations at https://www.fs.usda.gov/business/incident/contacts.php?tab=tab_c.
Is the process for responding to an Onboarding modification different than responding to a Rollover modification?
No. The process is the same. You will receive an email notification that your existing agreement has a modification that requires your response. In the My Agreements tab, you will see an ‘Annual Onboarding’ modification for your agreement. In the Action column, click on the blue arrow icon to open the Agreement Modification Response wizard and submit your Onboarding modification response.
IMPORTANT: If you have a resource on your existing agreement and you edit your resource so it qualifies as a different resource category type, you will NOT be able to add that new resource category type to your existing agreement. This would be the equivalent of trying to replace one resource category type with a different resource category type, which is not allowed.
What is an I-BPA?
Incident Blanket Purchase Agreements (I-BPAs) are preseason agreements for incident support. I-BPAs replace Emergency Equipment Rental Agreements (EERAs) for preseason sign up of equipment for use on incidents. EERAs will still be used for equipment signed up at the incident.
Have all Forest Service I-BPAs been incorporated into VIPR?
Yes. It was mandatory to put Forest Service I-BPAs in VIPR as identified on the National Solicitation Plan for I-BPAs.
Why are all of these changes to I-BPAs necessary?
The Office of the Inspector General reviewed the procedures used to secure incident (fire) resources using preseason and at-incident agreements. Direction from that audit OIG Audit Report No. 08601-40-SF, July 2005 included:
These changes comply with Federal Acquisition Regulations, let the market determine the price for equipment, balance workload of acquisition and fire personnel, and more effectively use taxpayer funds.
Will I-BPAs be used for FEMA incidents?
Yes. I-BPAs can be used for all incidents, including those under FEMA jurisdiction.
How are preseason Incident Blanket Purchase Agreements (I-BPAs) different than Emergency Equipment Rental Agreements (EERAs)?
I-BPAs are preseason agreements. I-BPAs are awarded using the SF 1449, an Office of Management and Budget (OMB) https://www.whitehouse.gov/omb/ form, and must comply with the commercial item procedures of the Federal Acquisition Regulations (FAR). EERAs are awarded on the OF-294 form, are not competitive, and are issued at an incident in response to the emergency activity when I-BPAs have been exhausted.
When issuing at-incident EERAs, do local units need to use the national standard specification templates?
When it is necessary for the CO to negotiate an at-incident EERA and if there is a national solicitation template, the CO shall use the national standards specified in the template as a guide. Resource availability, condition of the equipment, and any exceptions to the national standard shall be considered during the negotiation. Refer to Chapter 20 of the NWCG Standards for Interagency Incident Business Management, PMS 902 for more information on EERAs.
I have an award; however, my training qualifications are incomplete. Can I provide the additional training qualification documentation that is required after an award has been made?
Yes. The CO can issue a Suspend or Terminate modification to the agreement, which will temporarily suspend or terminate the resource and allow you to provide the appropriate training qualification documentation to the CO. You can fax or e-mail the documentation to the CO. Once you provide the appropriate training qualification documentation, the CO may issue another modification to resume or reinstate the resource.
How will I know if an agreement I responded to has been modified?
You will receive an e-mail from VIPR informing you that the agreement has been modified. Also, on the Home page of the vendor application, you will see an Alert message notifying you that the agreement has been modified.
Can I add new resources to an agreement?
You may not add new resources to the agreement with the exception of substituting ("replacing") resources as provided by the solicitation. When you replace a resource through a modification, the replacement resource shall be equal or better equipment with no change in the agreement rate, unless using a rollover modification. The replacement resource will retain the same position on the DPL as the one removed from service unless using a rollover modification or an inspection correction modification.
Can I change my price on an agreement?
You will be provided an opportunity to adjust your pricing annually through a rollover modification to the agreement.
Will I be able to acquire another company's agreement if that company's SAM record has expired?
As long as the purchasing vendor's SAM record is active, then the purchasing vendor will be able to acquire a selling vendor's agreement through a Novation modification even if the selling vendor has an expired SAM record.
Through a novation modification, I have acquired another company's agreement. Whose Business status and Labor Surplus Area status are associated with the agreement, mine or the original vendor's?
Once a novation modification is signed by the Contracting Officer, the agreement will use the purchasing vendor's Business Status and Labor Surplus Area status. This means that the Dispatch Priority List will use the purchasing vendor's status to determine the ranking.
What is the difference between a standard and/or extend modification and a rollover modification?
A standard and/or extend modification allows the CO or the vendor to update general information on an agreement and allows the CO to extend the agreement end date for an agreement. The vendor ranking on the DPL is not affected by any of the changes made with a standard and/or extend modification.
A rollover modification implements revisions based on the annual review, including any changes that can be made on a standard modification. With a rollover modification, vendors can submit a new price, select a different Dispatch Center, submit resource attribute changes, an/or change their company Set Aside and LSA statuses, all of which could affect their ranking on the DPL.
I have updated my company information in my SAM record. How do I get those company updates applied to my VIPR agreement?
In the vendor application on the My Company page, click on the "View/Import from SAM" button to pull your updated company information from SAM into VIPR. Then, notify the Contracting Officer of the solicitation and request a modification to apply your company changes to your agreement.
How can I change my UEI number?
When you first access the vendor application, the Registration wizard asks for your UEI. When you register you are associating your company with your company UEI, which MUST match the UEI that is in your SAM record. Once you exit the registration wizard, you cannot change your UEI.
If you incorrectly entered your UEI, you will need to contact the Contracting Officer to request a correction.
I have an agreement, but need to update my company information. Can I get those changes applied to my existing agreement through a modification?
Yes. Company changes you make will be picked up when you submit a response to a modification or they can be picked up through an Administrative modification that does not require your response. IMPORTANT: If you made changes to your company information in your SAM record, you MUST use the "View/Import from SAM" button in the vendor application on the My Company page to import those changes into VIPR before the modification is signed. If the company information in VIPR does not match the company information in your SAM record, then the modification process will fail to complete until you import the changes from SAM into VIPR.
Note that company changes to Labor Surplus Area (LSA) or Business status will be picked up ONLY through a vendor response to a Rollover modification.
When responding to a modification, why do I see Replace Resource and Withdraw Resource as the only options to select?
If you have changed a resource's attributes, so that it no longer qualifies on the agreement, and you respond to a modification without re-qualifying your resource, then you will only be able to either replace the resource or withdraw the resource.
After receiving an award, I changed my company information, but I didn't see my changes in a Suspended Resource modification that was issued by the CO. Where are my company changes?
Starting in Ocotober 2012, changes that a vendor makes to their company information after receiving an award will only be picked up with a modification that requires a vendor response (i.e. Standard/Extend modification, Rollover modification, or Inspection Correction modification) or through an Administrative modification. Remember that any changes made to your LSA or Business Status will only be picked up with a Rollover modification. Since the Suspend Resource modification does not require a vendor response, your company changes were not picked up by that modification.
I have an existing agreement, but need to change the name of the mechanic on my Mechanic with Service Truck resource? How do I do that?
You will need to treat the mechanic name change as a "replacement" resource on an existing agreement:
Your agreement will now include the replacement resource with the new mechanic's name. For more details about how to replace a resource, view the Online Help in the vendor application.
If I have updated my resource so that it now qualifies as a different type from what is currently on my existing agreement, can I get the new resource type on my agreement?
It depends on the type of resource you have, but in most cases, you can request your Contracting Officer to issue a Resource Type Correction modification for your resource at their discretion. This modification will allow you to replace the same resource (same VIN/Unique ID/Serial Number and same resource group) with a different typing. For example, you can replace a Fuel Tender Type 1 with a Fuel Tender Type 2, as long as the VIN is the same.
I have an existing agreement, but would like to get additional resources onto my agreement for the same solicitation. Can I get a modification to my agreement to do this?
No. Modifications are not used to add additional resources to an existing agreement. However, vendors may contact the Contracting Officer of the solicitation and request an invitation to submit a second response to the solicitation for the additional resources. This second response would be for a new agreement on the same solicitation for the additional resources and would NOT override their existing agreement, thus, resulting in the vendor having multiple agreements on the same solicitation. However, it is up the CO’s discretion to determine if they will issue vendors an invitation to submit a response on an awarded solicitation. If the CO does issue an invitation, vendors will receive an email notice informing them they can submit a response and a blank, work-in-progress quote will be created in the My Quotes tab in the vendor application for the vendor to use for the quote submittal. IMPORTANT: If a vendor is issued an invitation to respond to a solicitation after it is closed or awarded and that vendor receives an award for their response, then their resources will be placed at the bottom of the DPL, despite the vendor’s pricing and advantages. However, through the annual rollover modification process, the vendor’s resources will be re-calculated for the DPL ranking by applying the vendor’s pricing and advantages.
Can I add a EFT to my agreement if I didn’t include it in my quote?
Yes, you can request a modification to your agreement. Through the Agreement Modification Response wizard, you will be able select a EFT to add to your agreement. The only modification types that allow you to add a EFT to an agreement are Standard/Extend modification, Rollover modification, or Inspection Correction modification.
How do I remove a EFT from my agreement?
You can request a modification to your agreement to remove the EFT from your agreement. Through the Agreement Modification Response wizard, you will select “None” as the EFT choice and then submit/sign your modification response. Once the CO signs the modification, the EFT will be removed from your agreement. The only modification types that allow you to remove a EFT from an agreement are Standard/Extend modification, Rollover modification, or Inspection Correction modification.
Why did I receive two e-mails for the same notice about a modification to my agreement?
Agreement modification notices are sent to all of the e-mail addresses that are associated with a vendor. These email addresses are taken from the following: (1) the vendor's e-mail address on their last signed agreement, (2) the vendor's e-mail address in the vendor application, and (3) the latest e-mail address used for the modification to the agreement. Only if the e-mail addresses are different will you receive a notice to each of the different e-mail addresses.
As the vendor, can I change the dispatch center on an agreement?
You will be provided an opportunity to change your dispatch center through annual rollover modification.
How do I change a VIN/Unique ID/Serial Number for a resource that is on an agreement?
You cannot change a VIN/Unique ID/Serial Number for a resource on an agreement; however, through a modification, you can replace the resource with the incorrect VIN/Unique ID/Serial Number with a new resource with the correct VIN/Unique ID/Serial Number. The replacement resource must be the same resource type as the resource being replaced. For instructions, see the Online Help in the vendor application.
What is an Administrative modification?
Contracting Officers (COs) may use an Administrative modification to notify vendors that a new CO has been assigned to the solicitation OR to apply company information changes made by a vendor to the existing agreement. IMPORTANT: If you made changes to your company information in your SAM record, you MUST use the "View/Import from SAM" button in the vendor application on the My Company page to import those changes into VIPR before the CO signs the modification. If the company information in VIPR does not match the company information in your SAM record, then the modification process will fail to complete until you import the changes from SAM into VIPR.
Note that an Administrative modification will NOT pick up Labor Surplus Area (LSA) or Business Status changes. These type of changes can only be applied through a Rollover modification.
In the Agreement Modification Response wizard, can I review a copy of my modification response BEFORE I submit/sign the modification response?
Yes. Vendors can use the Preview Modification Response button to preview their modification response, which has the complete resource details with any changed data highlighted.
In My Agreements table, what does the due date for the Rollover Modification mean?
The Contracting Officer can set a due date for when they expect vendors to respond to the Rollover modification. If the Rollover modification has a due date, then you MUST submit your response to the modification before the date, time, and timezone set for the response due date.
What happens if I miss the due date for responding to a Rollover Modification?
You will need to contact the Contracting Officer and let them know you missed the due date.
Will VIPR be integrated with IROC (formerly ROSS)?
Integration with ROSS was implemented for the 2016 fire year. In 2020, IROC replaced ROSS, so VIPR is now integrated with IROC.
What procedures are used during mobilization?
When ordering contracted equipment on an extended attack incident under Forest Service jurisdiction, the Dispatch Priority List (DPL) is always exhausted first. Once resources on the DPL are exhausted, orders will be placed using established dispatch procedures. Dispatchers may use agency(s) and cooperator owned equipment before using the DPL for contracted equipment.
What procedures are used during demobilization?
Contractors who provide equipment signed up on an incident at EERA shall be demobilized prior to equipment awarded on a competitive I-BPA. Vendors who bid and are awarded preseason competitive I-BPAs have priority to remain on the incident over at-incident sign-ups unless the Incident Commander determines it is necessary to deviate based on a specific incident need.
Am I allowed to seek reassignment to other incidents once I am released back to my host dispatch center?
No. Once released from the incident, you shall not seek out reassignments. Any new resource orders must originate from your host dispatch center.
Am I allowed to be reassigned from one incident to another?
Yes, based on resource need and availability of other resources, you may be reassigned from one incident to another.
Is guidance available to help me choose a dispatch center?
Basic information listing the dispatch center code and city/state is available at the Incident Procurement Web site.
As the vendor, can I change the dispatch center on an agreement?
You will be provided an opportunity to change your dispatch center through annual rollover modification.
Can dispatch offices hold contract resources in reserve to provide support according to local preparedness levels?
No. National solicitations for preseason I-BPAs for equipment state, "Upon receipt of a resource order by a host dispatch center, Government Dispatchers will not hold the Contractor resources in reserve as a contingency force in a non-pay status when that resource is available."
Will dispatchers have access to VIPR reports?
Yes, a dispatch data entry report is available from the dispatcher's Contracting Officer.
What if I receive an order from a dispatch center other than my host dispatch center?
Request the order be placed through your host dispatch center. Established dispatch ordering procedures require I-BPA resources to be dispatched by their host dispatch center.
Can I use one dispatch center for my Water Tender Tactical resource and a different dispatch center for my Water Tender Support resource if it is the same piece of equipment with the same VIN but listed separately in VIPR?
No, you cannot use different dispatch centers for the same piece of equipment, because it causes problems with resource statuses and the dispatch process in IROC. VIPR will flag this as an issue for your Contracting Officer to address.
What is a dispatch priority list (DPL)?
The DPL is the list of vendors that dispatchers will use to fill orders for equipment on an incident. Priority ranking is based on price and advantages that are identified for a specific type of equipment.
Will I be able to view the DPL?
The DPLs are available at the Forest Service external Web site at http://www.fs.usda.gov/business/incident/dispatch.php.
How is the DPL generated?
The DPL is generated by the host dispatch zone or Geographic Area Coordination Center (GACC), as specified in the solicitation. Priority ranking is based on price and advantages that are identified in the solicitation for a specific type of equipment.
How will socioeconomic set-asides be applied in VIPR?
OMB Memorandum M-09-23, dated July 10, 2009, affirmed that Small Business Administration (SBA) regulations provide for parity among all small business programs including 8(a), HUBZone, SDVOSB, WOSB, and EDWOSB (as applicable).
Block 10 of the SF-1449 will indicate which socioeconomic categories, if any, the CO has targeted for that particular solicitation. Socioeconomic Status Advantage (solicitations issued after October 1, 2011) and Set-Aside Procedures (solicitations issued prior to October 1, 2011) are only applicable for the socioeconomic categories checked in Block 10 of the SF-1449.
For solicitations issued after October 1, 2011, socioeconomic factors will be applied as an advantage as follows and priority ranking for the dispatch will be determined by the method described in D.6.2.:
My company has a HUBZone business status. Why is a competitor, who does not have a HUBZone status, ranked higher than my company on the DPL?
There are several possible explanations for the DPL ranking:
If the solicitation is unrestricted, then vendors with any of the solicitation set aside business statuses (i.e. HUBZone, SDVOSB, etc.) will NOT receive any advantage over vendors who do not have these statuses. Priority ranking for dispatch will be determined by the method described in D.6.2 and no advantage will be given for business size or status for unrestricted solicitations.
If the solicitation is set aside…
For more details about the Set Aside parity and how it is used in the DPL ranking, review FAQ #4 above or contact your Contracting Officer with any questions you have about the DPL process and your ranking.
How is the DPL used to order equipment?
When an order is received from the incident, the dispatcher will contact the first vendor on the list to fill the order. If that vendor is unavailable, the dispatcher will continue moving down the list until the order is filled.
How are ties handled on a Dispatch Priority List?
In the event of a tied CBA score for two or more vendors with awards with the same set-aside status, same business size status, and same resource category within the same dispatch center, VIPR will apply a Labor Surplus Area ( LSA) preference to break the tie. The LSA preferences will be as follows:
If a tie still exists (e.g., two or more vendors are in a Department of Labor (DOL)-specified LSA or neither one is in an LSA), then VIPR applies a random programmatic function to resolve the tie and determine the ranking for those vendors on the DPL. NOTE: To determine if you are in an LSA, go to the Department of Labor Web site at https://www.doleta.gov/programs/lsa.cfm.
What if I have questions about my ranking on the DPL?
You should contact your Contracting Officer with any questions you have about the DPL process and your ranking.
Through a novation modification, I have acquired another company's agreement. Whose small business and Labor Surplus Area statuses are associated with the agreement, mine or the original vendor's?
Once a novation modification is signed by the Contracting Officer, the agreement will use the purchasing vendor's small business and Labor Surplus Area statuses. This means that the Dispatch Priority List will use the purchasing vendor's status to determine the ranking.
How is the DPL used when an Incident Commander orders a specific piece of equipment with special attributes? (Example: A dozer with winch).
If an incident orders a specific configuration of equipment (e.g., dozer with a winch) and the attribute appears on the DPL, the dispatcher will contact the first vendor on the list who has the equipment that meets the needs of the incident.
Will the DPL be used for initial attack?
For initial attack, dispatchers will follow the "closest forces" concept and utilize locally available resources according to agency and incident needs. Use of the DPL is not required during initial attack and contractor resources may or may not be used.
If an extended attack fire has a blow up situation where structures are threatened and the IC wants additional resources for needed date/time immediately, do we still have to use the DPL to order resources?
Yes, the DPL shall always be used except as provided in the agreement (i.e. initial attack, tribal preference policy established within reservation jurisdiction, see D.6.1).
How will Dispatch Centers know if they are working off of the latest DPL list?
Dispatchers need to use the DPLs that are posted to the VIPR Web site to ensure they are using the most up-to-date version. Since the DPLs can change frequently, dispatchers need to check the Web site frequently for updated lists and verify the date/time stamp listed on the DPL. COs will notify dispatchers when a change has been made to the DPL. Dispatchers should NOT print one copy of the DPL and use that copy for the entire season.
What is a Resource List and how does it differ from the DPL?
A resource list is generated for transports awarded in conjunction with heavy equipment (e.g. dozers, excavators, tractor plots). Within each small business program category, as defined in Section B, Method of Award - Set-Aside Procedure, equipment will be dispatched based on the attributes that best meet the needs of the government. This differs from a DPL in that vendors on DPLs must always be contacted in order of ranking.
Can dispatchers utilize vendors on other host dispatch centers DPLs without placing the request to the Host Dispatch Center via established dispatch ordering channels?
No. Dispatchers must place orders for vendors under an I-BPA and on a DPL, through established dispatch ordering channels.
Is there someone I can contact to get help with the vendor application?
VIPR System technical support is available through the Interagency Incident Applications Helpdesk at:
If you have questions about how to use the vendor application, you can use the Online Help, which is available in the footer of the application.
I am a novice computer user and have some basic questions about how to use a computer, such as how to create a folder, rename a file, etc. Who can help me with these types of questions?
For assistance with basic computer questions or to take a basic computer course, check into these resources:
When working in the vendor application, what do I do if I get a serious server exception error that does NOT include a reference number for the Help Desk to refer to?
If you get a serious server exception error message that does NOT include a reference number, then chances are your system has timed out. You can wait a while and try again or you might need a faster network connection. You would need to contact your Internet Service Provider to determine the network options that are available to you. If you continue to get this message, then contact the Interagency Incident Applications Helpdesk at https://iiahelpdesk.nwcg.gov/ or (866) 224-7677. Press Option 3 for VIPR/eAuth.