The main point

The Forest Service Chief Information Office, in coordination with the Office of Regulatory and Management Services, will launch a new correspondence system to replace Mercury by Sept. 5.

A team of contractors and Forest Service employees, supported by CIO, developed the Electronic Content and Correspondence System to replace the current correspondence system.

Mercury will no longer accept new packages starting Sept. 8. However, users will continue to be able to access and work on packages created prior to this date. All archived Mercury packages will be moved into Pinyon for records retention by April 2026.  

What you need to do  

Starting Sept. 5, all new correspondence packages must be processed in the Electronic Content and Correspondence System.

Help is available

If you need help:  

• Attend live training sessions (webinars) on the following dates:

  • Sept. 3, 2 p.m.-3 p.m. EDT

  • Sept. 4, 2 p.m.-3 p.m. EDT

• Call in during bridge sessions Sept. 5-12, 9 a.m.-4 p.m.  

  • Bridge sessions are pre-arranged open Teams call/meeting where any user may join at any time while the call is active, a link will be sent to all users Sept. 5

• Email invitations with dates, times and links to join the webinars were sent to all employees last week