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Temporary Hire Onboarding Guide | Phase 4: Temporary Orientation & Beyond


Temporary employees seem to have a knack for being able to hit the ground running, and quickly become important and productive members of the local Forest Service (FS) team.  We are grateful to you! 

We truly hope you enjoy your temporary appointment with us.  Whether a current permanent employee or a friend who spent one summer decades ago working for the FS, we find that most previous temporary employees look back on their first seasons with the FS with great fondness. They often share stories of how the adventures they experienced, the beautiful landscapes they worked on, and the lifelong friendships they established still influence them today.  We hope this is true for you, as well. 

If you successfully complete your temporary appointment this year, you may be eligible to return next year with non-competitive rehire status. Individuals in a 1039 appointment may potentially be non-competitively rehired for the same position or a position with the same series, grade and basic duties if the break in service is less than three years from the date of separation. You can learn more about this and many other aspects of temporary hiring including Veterans’ preference, by reading the HRM Hiring Guide. This guide is posted on the FS intranet and may not be accessible to you until you have access through a FS computer. Your supervisor can also print a copy for you. An important added benefit is that your time invested as a temporary employee may make you eligible to compete for permanent jobs under ‘merit promotion’, essentially as an internal candidate. Two key qualifications you must meet are that you worked for 24 months in 1039 appointments, and you are applying within two years of your last temporary appointment. Visit the Forest Service Land Management Workforce Flexibility Act Webpage to learn more about this opportunity.

Just remember, as you settle into this new job, your supervisor, colleagues in your office and on your crew, and specialists who staff our Help Desks are here to help you be successful.

Description of each help desk.

Help Desk

Description

Hours of Operation and

Contact Options

Chief
Information Office (CIO)

All information technology and computer support needs such as initial computer setup, user ID and password, email setup, software installation, phones, and much more.

7 days a week, 24 hours per day.
866-945-1354
Fax: 616-323-1665
TTY: 1-800-877-8339
Website: https://usdacts.fed.onbmc.com/ with ‘Chat with a Live Agent’ feature
Email: chd@usda.gov

Budget and Finance (B&F)

All questions related to transfer of station (TOS), government-issued travel credit cards, budget planning and execution, payments, claims, and wildfire or other incident finance inquiries.

M-F 8:15 am – 4:15 pm Mountain time
877-372-7248 Option 1
SharePoint: https://usdagcc.sharepoint.com/sites/fs-cfo-bfp/Lists/ContactCenterLinks/Tiles.aspx
Email: asc_support@usda.gov

Human Resources Management (HRM)

All questions related to AgLearn, PayCheck8, human resource tools, on-the-job injuries, staffing, personnel security, benefits, leave, and medical issues.

M-F 7:00 am – 5:00 pm Mountain time
877-372-7248 Option 2
Website: https://fsweb.wo.fs.fed.us/hrm/
Email: HRM_Contact_Center@usda.gov

Travel

All temporary duty travel (TDY) such as short-term travel to conferences, meetings, overnight field trips, and all-risk incidents; financial arrangements for long-term details; travel arrangements, authorizations and vouchers; and travel for those without a travel profile.

M-F 8:15 am – 4:15 pm Mountain time
87-372-7248 Option 3
SharePoint: https://usdagcc.sharepoint.com/sites/fs-cfo-bfp/travelhd/Pages/default.aspx
Email: SM.FS.ETS2@usda.gov

New Hire Help Desk

A service for newly hired employees to get connected to the correct resource for assistance. For employees who have recently received a job offer or have started in a new position within the past 90 days.

M-F 8:15 am – 4:15 pm Mountain time
877-372-7248 Option 4

 

 

 

Help Is Available: New Hire Help Desk

877-372-7248, Option 4

HRM_contact_center@usda.gov

Available weekdays from 8:15 a.m. to 4:15 p.m. Mountain Time.