FVS Technical Support

The FVS Staff of the Forest Management Service Center provides technical support for the Forest Vegetation Simulator. You may contact the FVS Helpdesk by telephone or by e-mail. When contacting the FVS Helpdesk be prepared to provide the following information:
- Name the program and the version you are using. You can find the FVS version number in the top-center of the Main FVS output file.
- Provide a brief description of the problem.
- If the problem is reproducible, please list the steps required to cause it. If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed.
- Note whether the problem causes any error messages to appear, and note in your message the exact text displayed.
- Please provide us with the following contact information:
- Name
- Organization
- Phone/E-mail Address
E-mail Address: sm.fs.fvs-support@usda.gov
Additional Support Options
Check out our:
- Short "How to…" video clips Forest Vegetation Simulator Training Videos (usda.gov)
- Recorded self-paced Training videos Forest Vegetation Simulator (FVS) Self-Paced Training (usda.gov)
- FVS User Guides https://www.fs.usda.gov/fvs/documents/guides.shtml